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How To Download Emails From Server On Iphone

This tutorial outlines the steps to download all your emails from the server to Outlook as a local copy. Microsoft’s email, calendar, contact, scheduling and collaboration platform, Exchange Server, is used by many small, medium or large scale organizations of all types. And Outlook is its primary emailing interface. Directly synced with the Exchange Servers, Outlook makes it pretty easy in sending and receiving emails. It doesn’t really matter whether your using Gmail, Yahoo or Outlook as your email client, all these emails could be very efficiently handled. And if you wish to go get a local copy of all your emails, Outlook is again there to the rescue. However, there is a catch.

It won’t let you download all the emails that you have received till now. Based on Microsoft’s algorithm, it will allow you to get a local copy of your emails spanning a particular time period. In most cases, this is 12 months. Emails beyond this period will still be there, but it will be present in the Microsoft Exchange Servers and you can’t really download it, without tweaking a little setting in Outlook. And today we will be sharing just that. In this tutorial, we will show you how you could make Outlook download all the emails from the servers. So without further ado, let’s check out the steps.

Everything works fine on Mac and iPad and contents are all there. But not on the iPhone. No problem sending or receiving new new email from the iPhone but all older emails in in-box and folders come up with the message: “Message not downloaded from server” Problem is in iOS 13 on an iPhone XS Max using iCloud mail after restoring. From the On the server section, make sure Drafts is selected. Repeat the same for the Sent, and Trash mailbox settings. When ready, tap Done and your domain email account is now configured on your iPhone. Adding domain email accounts to iPhone via Settings. You can also add your domain email account to your iPhone via Settings on your Home screen. Sep 21, 2019 No problem sending or receiving new new email from the iPhone but all older emails in in-box and folders come up with the message: “Message not downloaded from server” Problem is in iOS 13 on an iPhone XS Max using iCloud mail after restoring.

Page Contents

  • Make Outlook download all Emails from the Server

How Does Outlook’s Email Download Limit work

It doesn’t matter what Outlook version you use, all your emails are safely stored over the Microsoft Exchange servers. However, when it comes to downloading emails, you can’t really get hold of all the emails as a local copy. There is a limit to this and Microsoft decides this limit. Here is what happens. When you install Microsoft Office on your PC, it performs a check on the device’s hardware capabilities.

And with regard to Outlook and enterprise emails, it sets up a download parameter. This parameter decides the time period up to which you could download the emails onto your device. The calculation is simple. More the free storage space on your device, more emails you could store locally. So if you are having 64GB or more of free space, you could download emails up to 12 months old. Between 32GB and 64GB of storage space lets you download up to three months of emails. And for space, less than 32 gigabytes, only a month of emails could be downloaded.

But why does it happen? Well, contrary to popular belief, emails do take up a lot of storage space. Here we aren’t talking about only tens of hundreds of emails. The emails these organizations end up dealing with are way much higher. So Outlook makes sure that you don’t end up downloading all the emails to date and as a result fill up your entire storage space. As a result, it places this download limit. But if you wish to make Outlook download all emails from the server then here are the required instructions to do so.

Make Outlook download all Emails from the Server

To download all the emails from the Microsoft Exchange Server to Outlook, we will be sharing two different methods with you all. The first involves using the Mail Link option whereas the second one deals with the Mail to Keep Offline feature of Outlook. Let us check out both these methods.


Method 1: Use the More Link option of Outlook

Outlook, by default, displays a certain fixed number of emails across all folders, be it inbox or sent items. But you could make it display all the emails and then could easily download the same. To try it out, head over to the desired section, i.e Inbox, Sent, etc and scroll to the bottom until you reach the end of the page.

There you will see this message at the bottom: There are more items in this folder on the server. Click Here to view more emails on Microsoft Exchange. Well, this very much explains the next step. Just click on this message and Microsoft will download all the emails from that folder over to your computer. These emails will be downloaded from the Exchange Server.

Along the same lines, you could also download emails based on a particular keyword. For example, type in the desired subject in the search box and hit Enter. Outlook will then display all the emails containing your keyword. Scroll to the bottom until you see the Showing recent results…More message. Then click on More and all your emails with the said keyword will be downloaded over to your PC.

So this was one way of downloading all your emails from Microsoft Exchange Server over to Outlook as a local copy. Let’s check out the next one.

Method 2: Changing the Mail to Keep Offline Settings

The Mail to Keep Offline option of Outlook determines the time period up to which you could locally download the emails on your PC. As already mentioned, this time period is based on the available storage space. However, you could very easily change this duration. Depending on the Outlook version you use, you could choose any duration, right from 3 days to All. Since every one of you might be interested in the latter (i.e All) let us check out the steps to do so.

  1. Launch the Outlookapplication and head over to the File tab.
  2. From the drop-down menu, select Account Settings.
  3. Then click on the Email option. Outlook will display all your email account. Select the one from which you need to download all the emails to Outlook from the server.
  4. Next click on the Change button to bring about the Change Account dialog box. Tick-mark the Use Cached Exchange Mode option.
  5. Now move the Mail to Keep Offline slider to the right to set up the desired time limit in years, months or days.
  6. Once done, click on the Next button and in the confirmation dialog box, click OK.
  7. Finally hit Finish and restart Outlook. The process of downloading all your emails to Outlook from the server will then begin. Once it is done, you should see the “Your folders are up to date” message at the bottom.


So this was the required instructions to make Outlook download all the emails from the server to your PC as a local copy. We have shared three different methods for the same. Before signing off, do share your views on the method that did the trick for you. Likewise, also check out our other iPhone Tips and Tricks, PC tips and tricks and Android Tips and Tricks that will definitely come in handy.

Some iOS users have reported that when they try to view MS exchange emails they get an error message that says “This message has not been downloaded from the server” and the full email doesn’t download. Only the headers of all the emails in the inbox are downloaded, but the content of the emails is downloaded from the server when you try to read the email. Once you open Outlook in your desktop computer, it will start to download all new messages right away and will remove them from the server. Here we will take a look at the methods that you can use to get the issue solved.

Method 1

  • Issue 2.6 - ActiveSync does not work for mobile device users who are connecting to Exchange Server 2007 mailboxes after they swap URLs between Exchange Server 2010 and Exchange Server 2007. This issue has been resolved. Issue 2.5 - Users cannot synchronize Apple iPhone iOS 4.0 with the Exchange Server mailbox. This issue has been resolved.
  • If you still can't install the latest version of iOS or iPadOS, try downloading the update again: Go to Settings General Device name Storage. Find the update in the list of apps. Tap the update, then tap Delete Update. Go to Settings General Software Update and download the latest update. If you don’t see the update in the list of.

The first solution that you can try is to use IMAP instead of POP and then you can uncheck the removed messages. Using IMAP instead of POP on both the iOS device and Mac cab help to fix the issue. You also need to uncheck remove messages after downloading option on Mac.

My clients who are using the IPhone are having issues loading/opening attachments. Most of the time it just stays at a loading screen and never opens/downloads attachment, or we get message 'This message has not been downloaded from the server'.

Method 2

The next option that can help in this case is to click the forward option. You can try to see the email. If the full content is not displayed, you can click “Forward” option and the app will ask if you want to download the rest of the messages first. You need to select Yes here. You will see the message quoted in the forward.

Method 3

Another option is to use Microsoft Outlook for iOS. The iOS app can be installed on your iPad or iPhone, and on the iOS devices used by the people you are exchanging emails with. It is advisable to try to store full emails and only recent emails. Email storage and email downloading time is not doubled.

Method 4

Using Fetch data is another way to solve the issue. Just go to Settings on your iOS device, then Mail, select push under the fetch data. Go to Advance and select fetch for all email accounts. Then restart the iOS device.

Iphone Message Has Not Been Downloaded From The Server List

Alternatively, you can restart the mail app, or use 3G/4G networks to download email attachments.

One of the most common problems affecting iPhone users is the iPhone Cannot Verify Server Identity issue. As a matter of fact, this problem has also been reported across other iOS devices.

The problem at hand affects both POP3 and IMAP account types. However, users whose devices run Mac iOS 10.2x have most often complained about this iOS issue.

Since the iPhone Cannot Verify Server Identity is such a popular topic among users who prefer Apple’s products, we have decided to explain the issue and help you solve it.

Let’s start with why this problem occurs in the first place.

What Is the iPhone Cannot Verify Server Identity Error?

Whenever you want to use a certain email service, your iPhone tries to connect to that email provider’s server. This process involves a lot of data circulating back and forth between your iPhone and the server. The server is reading your iPhone’s data, checking it, and validating it. After that process is completed, a different set of data is being sent back to your iPhone.

This data can be manipulated by a third party (like cybercriminals) and your sensitive information could get easily exposed.

Since connecting to a server is necessary but still represents a risk, servers have incorporated safety certificates that iPhones and other devices can read. So, how does that work?

Simply put, your iPhone will request the server’s SSL certificate whenever it’s trying to connect to it. The server will then respond by sending the certificate to your iPhone for validation. Your iPhone will essentially check if the certificate is reliable or not. It will also go through your account’s details and see if everything matches. All of that happens in the background.

In case your iPhone determines that the certificate has expired, doesn’t match the domain name, or that it hasn’t been signed by a well-trusted company, it will throw it away and break the connection.

Once the connection between the server and your iPhone has been broken, you will see the iPhone Cannot Verify Server Identity error displayed on your screen.

Although reading certificates has been implemented due to safety reasons, sometimes this process can make a mistake and display the error even though nothing is wrong.

This error most often occurs when:

  1. You have switched to a different account.
  2. You have created a new account on your iPhone device.
  3. The server has changed their certificate or the certificate has expired.

How Can You Solve This Issue on Your iPhone?

There are a few fixes that can solve this issue. However, sometimes the developers on the server’s end have to do their “magic” behind the scenes to help users connect. We will go into what you, as an iPhone user, can do.

How To Download Emails From Server On Iphone

Recreate Your iPhone Mail Account

The most common suggestion coming straight from Apple’s developers is to completely remove your iPhone email account and replace it with a new one. Here’s how you can do that:

How To Download Emails From Server On Iphone
  1. Log into your iPhone device.
  2. Navigate to your iPhone’s Settings.
  3. Tap on the Mail option.
  4. Select Accounts. That will display all accounts that you have stored on your iPhone device.
  5. Tap on the account that you want to remove.
  6. Slide that window up and you will be prompted with additional options that you can use.
  7. Tap the Delete Account button on the bottom of the screen. This button is usually red.
  8. After you’ve tapped on the Delete Account button, iOS will ask you to confirm your decision. Tap on Confirm.

That is all when it comes to removing an iPhone mail account. Now, it is time to create and add a new one. The following steps will show you how you can do that.

  1. Navigate to your iPhone’s Settings.
  2. Search for the Mail, Contacts, Calendars icon and tap on it.
  3. Tap on Add Account. This feature is located in the Accounts section.
  4. Select Other.
  5. After that, you will be able to see the Add Mail Account option. Tap on it to proceed.
  6. A new window will appear where you’ll have to enter the requested information. This includes your email address, password, etc.
  7. Enter the settings for the incoming and outgoing mail server.
  8. After everything has been verified, you will notice the Cancel or Save options at the top of the screen. Tap on Save to add your new iPhone account.

Since you have experienced the error at hand, it means that your phone is using SSL with your iPhone account. Because of that, you need to be careful when you are choosing the ports for the incoming and outgoing server.


Our suggestion is to use the following secure ports:

Outgoing Server Port for Both IMAP and POP: 465 (port number)

Incoming Server for IMAP: 993 (port number)

Incoming Server Port for POP3: 995 (port number)

How To Download From Iphone To Computer

This method usually solves the issue.

Turn Off SSL in Your iPhone Mail Account

As we have already mentioned, the reason why you are getting this error message is because your iPhone is using SSL. Although there is an option that allows you to turn SSL off, this isn’t recommended. Still, if you want to proceed with it, here’s what you should do:

  1. Log in to your iPhone device.
  2. Navigate to its Settings menu.
  3. Tap on Mail.
  4. Select Accounts.
  5. Tap on your email account to select it.
  6. Tap on your account’s label again.
  7. Select Advanced.
  8. Locate the Use SSL slider and tap on it. The slider should be green before tapping.
  9. Tap on Account, which is located in the top-right corner of your screen.
  10. Tap on Done to finish.

Iphone 8 This Message Has Not Been Downloaded From The Server

How Do You Download Emails From The Server

Adding to Trusted Certificates

Take a look at the error window that you receive. In case you notice the Details button, you should be able to manually mark that certificate as trusted.

To do so, tap on the Details button and then select Trust.

Test It Out and Get Rid of This Error

Now you know more about this common iPhone error message. You know why it occurs and what you can do to solve it. Test out the methods that we have explained in this article and see if any of them helps you resolve the problem.


Do you maybe have an alternative method that can do the trick? Share it with the TechJunkie community in the comments below.