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Norton Won T Let Me Download A File

Norton 360 is a great choice as a security program for your computer because of the comprehensive utilities that it incorporates into your system. And, as an added bonus, most of the utilities are automated and will require little intervention from you. Unfortunately this type of total protection has its’ downsides, as Norton 360 will occasionally be a little too aggressive in protecting your system. After you install Norton 360, or after you install a new program, Norton 360 will establish firewall settings for that program that determine your ability to work with the program, as well as if and how it should be able to access the Internet. if you discover that Norton 360 has incorrectly established the firewall settings for a particular application, you will need to learn how to stop Norton 360 from blocking a program.

A click on the row displays options to restore the file or remove it, and to display details. Details displays the file name, but it may not be enough to identify the file, as Windows Defender may display a temporary name. Remove deletes the file from the quarantine, restore on the other hand may restore it on the system so that you may access it. Open Edge and click the triple-dot button in in the upper-right. Scroll down to the bottom of the right-hand panel and click Settings. Scroll down to the bottom of Settings and click View Advanced.

Change Norton 360 Firewall Program Permissions

To stop Norton 360 from blocking a program, you will need to access the Firewall Settings menu within the Norton 360 application. You can easily launch Norton 360 from the system tray at the bottom-right corner of your computer. If the Norton 360 system tray icon is not displaying, then you might need to click the upward facing arrow in the system tray, then double-click the Norton 360 icon.

This action launches the Norton 360 program interface, which is the starting point for making changes to your installation. You can access the settings for your individual programs by clicking the white Settings link at the top of the window.

You will find the Firewall option in the column at the left side of the window, so click the link to open the Firewall Settings menu.

The settings for your firewall are organized on five different menus that are organized into tabs at the top of the window. The menu containing the options you need to adjust in order to stop Norton 360 from blocking a program are located on the Program Rules tab.

This screen shows a list of all of the programs on your computer, as well as a drop-down menu to the right of each program. The setting on the drop-down menu indicates the current program permissions that are set for the corresponding program. If Norton 360 is blocking a program, then the value on this menu should be Block. You can change this setting by clicking the arrow on the drop-down menu, then clicking the permission level that you want to apply to the program. The most common Norton 360 program setting is Auto, but you can also choose the Allow option if you want to give that program full permissions.

Once you have changed the value for a program, you will notice that the Apply button at the bottom of the window has changed from a gray color to a yellow color. If you are done adjusting the firewall settings for your programs, click the yellow Apply button to make your changes.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.


His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.


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If you cannot download or install your Norton product on your device, select one of the following that best describes your situation:

Download or install doesn't start or complete

  • Your Norton device security installation begins when you run the downloaded file. To locate the downloaded file, do one of the following depending on your browser:

    For Windows: Press Ctrl + J key, to open the Downloads window in your browser, and double-click the file that you downloaded.

    For Mac: Press Command + Option + L, to open the Downloads window in your browser, and double-click the file that you downloaded.

  • When you start the installation and if nothing appears, there are chances that the install window is hidden behind other windows. We suggest that you minimize all open windows to see the installer.

  • If the download doesn't start or progress, we suggest that you re-download the file. For detailed instructions, read Download and install your Norton device security product.

  • If the install did not complete or if you cannot open your Norton device security, we suggest that you download and run the Norton Remove and Reinstall tool. Read, Download and run the Norton Remove and Reinstall tool.

I see an incompatibility message

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Unable To Download Norton 360

Click one of the links depending on the message that you see:

On Windows:

On Mac:

Installation issues after migrating from Comcast

If you need any help installing your Norton device security after migrating your Comcast subscription, read Fix problems installing Norton device security after migrating from Comcast.


Norton Won T Let Me Download A File Download

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